How long will shipping take?
- Shipping may take anywhere from 3 days to 4 weeks, depending on your location and your local post office. The average business delivery time is around 14 days. Due to COVID-19, we are currently seeing substantial shipping delays, especially with our freeze dried food products which can be delayed for as long as 12 - 14 weeks.
Where do you ship from?
- We ship from our partnered warehouses & factories located in the US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
How long will it take for me to receive my tracking number?
- It will take usually between 2-5 business days.
Will I receive a confirmation number after I place my order?
- Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
Is checkout safe and secure?
- Yes, you can be absolutely sure that all purchases here are safe and secure.
How can I pay?
- We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex as well as Paypal
Don't see your question? Contact us at firstname.lastname@example.org if you have any questions!