FAQ

How long will shipping take?
- Shipping may take anywhere from 3 days to 4 weeks, depending on your location and your local post office. The average business delivery time is around 14 days.  Due to COVID-19, we are currently seeing substantial shipping delays, especially with our freeze dried food products which can be delayed for as long as 12 - 14 weeks.
Where do you ship from?
 We ship from our partnered warehouses & factories located in the US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

How long will it take for me to receive my tracking number?
- It will take usually between 2-5 business days.